Data Protection

Privacy Policy

We value your trust and are committed to protecting your personal information.

1. Introduction

GOSHEN IMP AND EXP CO., LIMITED ("we", "our", or "us") operates as an Import/Export trading company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase tech accessories and smart home solutions from us.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device:

  • Personal Identification Information: Name, shipping address, billing address, email address, and phone number.
  • Payment Information: Credit card details or bank account information (processed securely through third-party payment gateways).
  • Order History: Details of the products you have purchased from us.
  • Technical Data: IP address, browser type, and operating system used to access our site.

3. How We Use Your Information

We use the collected data for various business purposes, including:

  • Order Processing: To process payments, fulfill orders, and manage shipping/logistics.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and handle returns/warranties.
  • Marketing: To send you newsletters, special offers, and updates on new tech gadgets (only with your explicit consent).
  • Legal Compliance: To comply with applicable laws, including tax and export regulations.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information. However, we do share data with:

  • Logistics Partners: Shipping carriers (DHL, FedEx, etc.) to deliver your package.
  • Payment Processors: To securely process your financial transactions.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Our website uses SSL (Secure Socket Layer) encryption to ensure secure data transmission.

6. Cookies

Our site may use "cookies" to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

7. Third-Party Websites

Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

8. Changes to This Privacy Policy

GOSHEN IMP AND EXP CO., LIMITED has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

  • Company: GOSHEN IMP AND EXP CO., LIMITED
  • Address: 8/F., CHINA HONG KONG TOWER, 8-12 HENNESSY ROAD, WAN CHAI, HONG KONG
  • Phone: +44 7400776498
  • Email: gohhaishan@gmail.com